R (on the application of Morris) v Health Service Commissioner

National Health Service – Medical records. The claimant sought judicial review of the defendant Health Service Commissioner's decision, declining to investigate her complaint against the interested party's hospital, on the basis that it was unlawful as her complaint had been incorrectly interpreted. The Administrative Court, in dismissing the application, held that the gravamen of the claimant's complaint against the interested party had been that it had failed to comply with its statutory obligations and provide copy documentation. At no stage had the claimant made it clear that she had wanted the defendant to investigate the interested party's excuses or explanations, or any underlying systemic failures.

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