NHS Business Services Authority v Leeks and others

Pension – Pension scheme. The first claimant nurse successfully brought a claim against the NHS business services authority, contending that she had not been informed by her employer, the NHS trust, that her pension entitlements had fully accrued by a certain date and, as a result, that she had been deprived of the opportunity of taking her pension from that point. A pension ombudsman made findings of maladministration by the authority, as administrator of the relevant pension scheme. The Chancery Division, in dismissing the authority's appeal, held that the ombudsman had been entitled to make the finding of maladministration which he had against the authority on the basis that he had. The authority was guilty of maladministration which had caused the loss suffered by the employee.

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