Damages – Personal injury. The claimant dislocated her kneecap whilst travelling on a bus. Eventually an ambulance came. However there had been a delay and the defendant admitted liability in respect of 17 minutes of the delay. The claimant brought an action for personal injury for PTSD in respect of the incident. The Queen's Bench Division held that there had been a causative link between the defendant's admitted negligence and the claimant's PTSD and the dissociative seizures which occurred as a result. The appropriate award for general damages was £60,000.