Personal Injury: Quantum Case. Road traffic accident. The claimant was awarded £4,000 in general damages. He suffered from severe pain in the arms, severe pain and numbness in the hands, severe pain and stiffness in the neck, severe pain in the upper back and severe pain in the shoulders. The claimant's neck injury was expected to recover 11–13 months post-accident. His soft tissue injuries to upper back and shoulders, radiating down arms to hands and travel anxiety were expected to recover within 9–11 months post-accident.