Personal Injury: Quantum Case. Road traffic accident. The claimant was awarded £4,300 in general damages. She suffered from severe pain in her neck, right shoulder and upper, mid and lower back. She also suffered from severe headaches and travel anxiety. The claimant's back injury was expected to recover in 11–13 months post-accident. The claimant's whiplash soft tissue injury to neck and right shoulder, headaches and travel anxiety were expected to recover in 9–11 months post-accident.