Contract – Consumer contract. The claimant claims management company brought a claim, under an agreement, for fees for work carried out in negotiating settlement in an insurance claim for the defendant. The Mercantile Court, in dismissing the claim, held that the agreement was unenforceable against the defendant because no written explanation had been given to the defendant as to his rights to cancel the agreement, as had been required under the Cancellation of Contracts made in a Consumer's Home or Place of Work etc. Regulations 2008, SI 2008/1816.