Smith v Sheffield Teaching Hospitals NHS Foundation Trust

Pension – Pension scheme. A Deputy Pensions Ombudsman had erred in fact and/or in principle in awarding the appellant £500 for the maladministration concerning incorrect advice given to her regarding her pension entitlement under the NHS pension scheme. The Chancery Division so ruled in allowing, in part, the appellant's appeal against the Deputy Pensions Ombudsman's decision in which she had found that, notwithstanding the maladministration, the appellant had not suffered any financial loss. The court held that the distress at learning that the information provided over a six-year period, ending immediately before retirement, had been inaccurate, because the pension at the intended retirement age had been reduced not preserved, was likely to have been of a different order from that occasioned by a single instance of maladministration. The appellant was awarded £2,750.

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