Ombudsman – Investigation. The defendant ombudsman had not breached the claimant's legitimate expectations in his investigation into her complaint of maladministration against the interested party arising from her request for the medical records relating to her late daughter after her death. The Administrative Court, in dismissing the claimant's application for judicial review, further held that the ombudsman had not acted irrationally in refusing to recommend payment of the claimant's legal costs and had not failed to take into account relevant matters.