Mazarona Properties Ltd v Financial Ombudsman Service

Financial services – Financial Ombudsman Service. The Administrative Court, in dismissing the claimants' application for judicial review of the defendant Financial Ombudsman Service's (FOS) decision, declining to uphold its complaint about a bank's withdrawal of an offer of compensation for non-compliant swap sales, held that a financial service did not mean the payment of compensation for the manner in which such a service was provided. Accordingly, the FOS had correctly found the complaint outside its remit, as it had not been about a redress determination or financial service.

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