Negligence – Duty to take care. While the defendant, the Cumberland hotel, had owed the claimant guests a duty to take reasonable care to protect them at its hotel against injury caused by the criminal acts of third parties and, notwithstanding that a criminal attack on three of the claimants at the hotel by a third party (S) had not amounted to a new intervening act which had broken the chain of causation, and had been reasonably foreseeable to the hotel, the likelihood of such an attack occurring had been extremely low. Accordingly, the Queen's Bench Division held that breach of duty had not been established and that the Cumberland hotel was not liable to the claimants for the attack that S had carried out.