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Profession
Legal Ombudsman rules are to be harmonised with those of the Financial Services Ombudsman from this month.
Time limits for accepting a complaint are to increase to six years from the date of act/commission, or three years from the date of knowledge. The new limit will be introduced gradually, and complaints will not be accepted where the date of act or knowledge goes beyond 6 October 2010.
Financial limits will increase from £30,000 to £50,000 and the Ombudsman can now accept complaints from prospective customers.
From April, complaints investigated will incur a £400 case fee, but those following reasonable first tier complaints processes will be eligible for a case fee waiver. The ‘two free cases’ system is to be dropped because more lawyers were found to handle first tier complaints successfully than initially projected.
Widening responsibilities for alternative business structures and claims management companies have brought about the changes. See also p 17.
Time limits for accepting a complaint are to increase to six years from the date of act/commission, or three years from the date of knowledge. The new limit will be introduced gradually, and complaints will not be accepted where the date of act or knowledge goes beyond 6 October 2010.
Financial limits will increase from £30,000 to £50,000 and the Ombudsman can now accept complaints from prospective customers.
From April, complaints investigated will incur a £400 case fee, but those following reasonable first tier complaints processes will be eligible for a case fee waiver. The ‘two free cases’ system is to be dropped because more lawyers were found to handle first tier complaints successfully than initially projected.
Widening responsibilities for alternative business structures and claims management companies have brought about the changes. See also p 17.
Profession
Legal Ombudsman rules are to be harmonised with those of the Financial Services Ombudsman from this month.
On both fronts – representing the Bar’s interests and protecting the rule of law
Kate West discusses how best to interpret a drug test report, and the common misconceptions about what can be learnt from a drug test
Ashley Hodgkinson looks at drug testing methods and some of the most common ways people try to cheat a drug test
Clerksroom Chambers has recruited Matthew Wildish from 3 Paper Buildings (3PB) to a newly created position of Director of Clerking. Matthew joined the team at Clerksroom on 1 June
... have you seen through yours? asks Julian Morgan
Opportunity for female sopranos/contraltos in secondary education, or who have recently finished secondary education but have not yet begun tertiary education. Eligibility includes children of members of the Bar
Clerksroom Chambers has recruited Matthew Wildish from 3 Paper Buildings (3PB) to a newly created position of Director of Clerking. Matthew joined the team at Clerksroom on 1 June
Ashley Hodgkinson looks at drug testing methods and some of the most common ways people try to cheat a drug test
Kate West discusses how best to interpret a drug test report, and the common misconceptions about what can be learnt from a drug test
