*/
Profession
Legal Ombudsman rules are to be harmonised with those of the Financial Services Ombudsman from this month.
Time limits for accepting a complaint are to increase to six years from the date of act/commission, or three years from the date of knowledge. The new limit will be introduced gradually, and complaints will not be accepted where the date of act or knowledge goes beyond 6 October 2010.
Financial limits will increase from £30,000 to £50,000 and the Ombudsman can now accept complaints from prospective customers.
From April, complaints investigated will incur a £400 case fee, but those following reasonable first tier complaints processes will be eligible for a case fee waiver. The ‘two free cases’ system is to be dropped because more lawyers were found to handle first tier complaints successfully than initially projected.
Widening responsibilities for alternative business structures and claims management companies have brought about the changes. See also p 17.
Time limits for accepting a complaint are to increase to six years from the date of act/commission, or three years from the date of knowledge. The new limit will be introduced gradually, and complaints will not be accepted where the date of act or knowledge goes beyond 6 October 2010.
Financial limits will increase from £30,000 to £50,000 and the Ombudsman can now accept complaints from prospective customers.
From April, complaints investigated will incur a £400 case fee, but those following reasonable first tier complaints processes will be eligible for a case fee waiver. The ‘two free cases’ system is to be dropped because more lawyers were found to handle first tier complaints successfully than initially projected.
Widening responsibilities for alternative business structures and claims management companies have brought about the changes. See also p 17.
Profession
Legal Ombudsman rules are to be harmonised with those of the Financial Services Ombudsman from this month.
A decade of cuts and the brutal pandemic have left courts and barristers struggling to cope – a bid for justice spending
The Lawyers’ Group of the Oasis of Peace UK are delighted to announce that on Thursday, 28 October 2021, Professor Philippe Sands QC will be delivering the 12th Rueff Lecture (via Zoom) entitled ‘Thinking About an International Rule of Law’
Inés Rivera explains how speech technology is transforming policing, courts and prisons
Philip N Bristow explains how to unlock your aged debt to fund your tax in one easy step
With the property market witnessing significant changes since the beginning of the pandemic, Fleet Street Wealth’s Managing Director Julian Morgan considers the future of the home, the second home and the office
In partnership with the Bar Council, LexisNexis is offering up to 60% off its extensive webinar offering.
The family law system is in crisis and a failure to recognise it as such demeans the Herculean efforts of all involved, writes Celestine Greenwood, an exhausted family practitioner
Should we cap numbers coming to the Bar? Or help them make data driven decisions? asks IshanKolhatkar
Shifting the taboo, two silks talk about the menopause, its impact on women at the Bar and the need for a profession-wide rethink. By Lyndsey de Mestre QC and Brie Stevens-Hoare QC
In a profession which can be attached to, and defined by, archaic stereotypes, how to be yourself, explore new areas and own your own time? Here are Lennart Poulsen's 'lessons learnt'...
Other sectors have support staff in place for senior professionals, so why not the Bar? An established barrister/VA team and their matchmaker explain how they make it work
