According to a Bar Council update, a backlog of claims had built up at the LSC due to technical difficulties processing MAAT numbers but this has now been mainly cleared. Due to the backlog, LSC staff had to spend extra time dealing with telephone complaints, and they have now temporarily cut their telephone service from eight to four hours per day while they work to process the fee claims.

The LSC has appointed two contract managers, Paul Benjamin and Tracey Courtenay-Williams, to act as a point of contact for chambers.

Bar Council representatives are holding discussions with Benjamin and Courtenay-Williams on how to help individual cases of financial hardship among barristers, and how to resolve the non-payment of travel expenses.