*/
Barristers and solicitors should provide the average costs of their services online and their regulators publish more accessible details of complaints and enforcement action, according to the Legal Services Consumer Panel.
The Panel said that legal services are ‘far behind other regulators’ and identified a ‘clear need for improved access to basic data’ provided in a transparent and ‘user-friendly’ manner.
It recommended that the frontline regulators – the Bar Standards Board and Solicitors’ Regulation Authority – carry out mystery shopping exercises to check the quality of service in ‘high risk’ areas.
Panel chair, Elisabeth Davies, said: ‘More needs to be done to empower consumers and encourage them to make informed decisions. Information, simply presented, at the time of need, is one tool that can be used by legal services regulators.’
Barristers and solicitors should provide the average costs of their services online and their regulators publish more accessible details of complaints and enforcement action, according to the Legal Services Consumer Panel.
The Panel said that legal services are ‘far behind other regulators’ and identified a ‘clear need for improved access to basic data’ provided in a transparent and ‘user-friendly’ manner.
It recommended that the frontline regulators – the Bar Standards Board and Solicitors’ Regulation Authority – carry out mystery shopping exercises to check the quality of service in ‘high risk’ areas.
Panel chair, Elisabeth Davies, said: ‘More needs to be done to empower consumers and encourage them to make informed decisions. Information, simply presented, at the time of need, is one tool that can be used by legal services regulators.’
The Bar Council continues to call for investment for the justice system and represent the interests of our profession both at home and abroad
By Marie Law, Director of Toxicology at AlphaBiolabs
AlphaBiolabs has made a £500 donation to Sean’s Place, a men’s mental health charity based in Sefton, as part of its ongoing Giving Back initiative
Q&A with Tim Lynch of Jordan Lynch Private Finance
By Marie Law, Director of Toxicology at AlphaBiolabs
By Louise Crush of Westgate Wealth Management
Little has changed since Burns v Burns . Cohabiting couples deserve better than to be left on the blasted heath with the existing witch’s brew for another four decades, argues Christopher Stirling
Six months of court observation at the Old Bailey: APPEAL’s Dr Nisha Waller and Tehreem Sultan report their findings on prosecution practices under joint enterprise
The Amazonian artist’s first international solo exhibition is wholly relevant to current issues in social and environmental justice, says Stephen Cragg KC
Despite its prevalence, autism spectrum disorder remains poorly understood in the criminal justice system. Does Alex Henry’s joint enterprise conviction expose the need to audit prisons? asks Dr Felicity Gerry KC
It’s been five years since the groundbreaking QC competition in which six Black women barristers, including the 2025 Chair of the Bar, took silk. Yet today, the number of Black KCs remains ‘critically low’. Desirée Artesi talks to Baroness Scotland KC, Allison Munroe KC and Melanie Simpson KC about the critical success factors, barriers and ideas for embedding change
