BSB Change management

The BSB is in the process of introducing a change management programme, which centres around the Regulatory Standards Framework (RSF). The five strands of the RSF respond to the requirements of the Legal Services Board (LSB) to create a more risk and evidence-based approach to regulation.

In implementing the changes, the BSB faces two challenges:

  • The introduction of new processes and ways of working, coupled with knowledge of appropriate regulatory practice that supports the risk and evidence based approaches that are currently immature;
  • Addressing the need to reduce the costs of regulation that have risen substantially in recent years, particularly with the additional costs of meeting LSB requirements.

For more information please contact us at: bsbcontactus@