Discrimination – Disability. The Supreme Court partially allowed the claimant wheelchair user's appeal against a finding by the Court of Appeal Civil Division that although the defendant bus company's wheelchair user's policy within the meaning of s 20(3) of the Equality Act 2010, put him at a substantial disadvantage compared with able-bodied passengers, nevertheless, it was not reasonable to require the defendant to compell non-disabled passengers to move from the wheelchair space or be removed from the bus. Nonetheless, it had not been enough for the defendant to have simply instructed its drivers to request non-wheelchair users to vacate the space, and do nothing further if the request was rejected.